Privacy Statement

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Effective Date: 13 June 2025

ABN: 52 394 860 484

Nutrivize (ABN 52 394 860 484) respects your privacy and is committed to managing your personal information responsibly and in accordance with the Privacy Act 1988 (Cth) and Australian Privacy Principles.

1. Information We Collect

We may collect a broad range of personal, sensitive, and health-related information, including:

• Contact details (name, email, phone number, address);
• Health, dietary, lifestyle, and consultation-related data;
• Payment and transaction details;
• Website and App usage behaviour;
• Survey responses, communications, and preferences;
• Any other data provided or generated through your use of our Services.

2. How We Use Your Information

We use your information for purposes including, but not limited to:

• Delivering and customising our Services and content;
• Administering Memberships, billing, and client support;
• Improving user experience and service performance;
• Conducting analytics and business insights;
• Marketing communications (with opt-out options);
• Quality control and internal training;
• Fulfilling legal obligations or resolving disputes;
• Any purpose disclosed at the time of collection or reasonably necessary for our operations.

Your continued use of our Services constitutes your consent to these uses.

3. Storage and Security

We store your information securely using industry-standard safeguards and reputable third-party platforms. Data is retained for as long as necessary for:

• Business operations;
• Legal or regulatory compliance;
• Enforcement of our contractual rights.

4. Disclosure of Your Information

We may disclose your information to:

• Service providers (e.g., IT, legal, analytics, payment processors);
• Regulatory or enforcement bodies as required by law;
• Successors in business restructures or asset transfers;
• Any other party with your consent or where legally permitted.

All third parties are required to protect your information and use it only for authorised purposes.

5. Overseas Disclosure

Some data may be stored or processed in countries outside Australia. By using our Services, you consent to these overseas disclosures.

6. Access and Correction

You may request access to or correction of your information by contacting us at:
📧 contact@nutrivize.com.au

We aim to respond within a reasonable timeframe.

7. Cookies and Analytics

We use cookies and analytics tools (such as Google Analytics) to:

• Understand user engagement;
• Improve our digital platforms;
• Deliver personalised marketing.

You can manage cookies through your browser settings, although this may affect functionality.

8. Third-Party Links

Our site may link to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

9. Updates to This Policy

This Privacy Policy may be updated periodically. Changes will be posted on this page and are effective upon publication.